01Introduction
Fluxverge Tech Ltd ("Fluxverge", "we", "us" or "our") is committed to protecting your privacy. This policy explains how we collect, use, share and protect your information when you visit fluxverge.com or use our digital marketing services.
Please read it carefully. If you disagree with it, please stop using our website and services.
02Information we collect
Information you give us
We collect the details you choose to send us. This includes your name, email address, company name, phone number and anything else you share through our contact and project forms, newsletter sign-ups or emails to our team.
Information collected automatically
When you visit our website, we automatically collect some technical information about your device and how you browse. This can include your IP address, browser type, operating system, the page that referred you, the pages you visit and how long you spend on each one. We collect this with cookies, web beacons and similar technologies.
Analytics and performance data
We use third-party analytics tools, including Google Analytics, to understand how visitors use our website. These tools may collect usage information in an aggregated, anonymised form that does not identify you personally.
03How we use your information
We use the information we collect to:
- Provide, run and keep improving our services
- Answer your enquiries and keep you updated on project status and deliverables
- Send you marketing updates, insights and service information, where you have given consent
- Study usage trends and improve our website
- Meet our legal obligations
- Protect against fraud, abuse and unlawful activity
04Sharing your information
We do not sell, rent or trade your personal information to any third party.
We may share your information with carefully chosen service providers who help us run our website, deliver our services, process payments or send communications. We share only the minimum they need, and we require each of them to keep it confidential and secure.
We may also disclose information when the law, a court order or a regulator requires it.
05Cookies and tracking
Our website uses cookies to improve your browsing experience, remember your preferences and collect analytics data. We use session cookies, persistent cookies and third-party analytics cookies.
You can control cookies in your browser settings. Turning some cookies off may affect how parts of the website work.
The website also saves your light or dark theme choice in your browser so it is remembered on your next visit. That setting stays on your device.
06How long we keep data
We keep your personal information only for as long as we need it for the purposes we collected it for. That includes providing our services, meeting legal obligations, resolving disputes and enforcing our agreements.
When we no longer need it, we securely delete it or anonymise it so it can no longer identify you.
07Your rights
Depending on where you live and the data protection law that applies to you, you may have the right to:
- See the personal information we hold about you
- Correct information that is wrong or incomplete
- Have your personal data deleted
- Object to, or ask us to limit, some kinds of processing
- Withdraw your consent to marketing emails at any time
- Receive your data in a portable, machine-readable format
To use any of these rights, email [email protected]. Choose a request below to start an email with the right subject line.
08Data security
We use appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, destruction or accidental loss.
No method of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security.
09International data transfers
We work with clients in many countries, so your information may be processed and stored outside the country where you live. Where the law requires it, we put appropriate safeguards in place before transferring personal data across borders.
10Third-party links
Our website may link to other websites, plugins or services. We are not responsible for their privacy practices, content or security. Please read their privacy policies before you share any personal information with them.
11Changes to this policy
We may update this policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make a material change, we will post the updated policy on this page with a new "last updated" date.
If you keep using our website or services after a change, you accept the updated policy.
12Contact us
For privacy questions, concerns or data requests, email [email protected] or use our contact page. We will reply within two business days.