Let’s discuss marketing. There’s a particular kind of anxiety that arises for business owners and marketers right after launching a campaign. Have you been putting in effort, spending money, and creating plenty of content, only to realize these actions aren’t truly moving the needle? Is your strategy building an empire, or are you just throwing spaghetti at the wall and hoping it sticks?
This is a common scenario. It’s easy to get caught up in the action of doing and doing, without waiting a minute to ask the most critical question: has this been working?
Having an answer to this is key. It differentiates between building real momentum and just spinning your wheels. And it turns your marketing from an expense into an investment.
Marketing isn’t a guessing game; it’s a science of measurement. Let’s work out how to know if your marketing is effective, and the clear signs that signal it’s time for a change.

What Does "Working" Mean?

To measure success, it must be defined. What does a “win” mean for you and your business? Without a clear and known destination, you won’t know if you are on the right track.
Every marketing step you take should be linked to a specific and measurable goal.
Just answer some questions about what you are trying to achieve. Is it brand awareness, lead generation, direct sales, or another thing entirely? Your goals will determine the metrics to target.

Common Marketing Objectives:

Building Awareness: You want to increase your reach. The plan is to get more people to know you exist. You can measure success here by website traffic, clicks, social media reach, and follower counts.
Generating Leads: Identify potential customers. You need to track metrics such as email newsletter sign-ups, contact form submissions, or free resource downloads.
Driving Sales: You want people to buy. You need to look into key metrics such as conversion rate, total revenue, and the average order value.
Fostering Loyalty: You want to turn one-time customers into lifelong fans. Look into repeat purchase rates, customer lifetime value, and engagement in community forums or groups.

Numbers to Watch: Those That Tell the Story

Once you identify your goal, know the numbers to look out for. Although data can feel overwhelming, ensure you focus on a few key indicators that directly connect to your set objective.

What should you look out for?

For Awareness Goals:

Reach & Impressions: Watch out for how many unique audience members are viewing your content (reach) and how many times your content is being displayed (impressions). This is the widest view of your visibility.

Website Traffic: Do people really visit your website? Check the total users, new users, and the sources of this traffic (social media, Google, email, etc.). These metrics show if you are being heard in the digital world.

For Engagement Goals:

Likes, Comments, & Shares: Interactions show that your contents resonate with your audience. Likes, comments, and shares are the most basic signs of this approval.

Click-Through Rate (CTR): Among all those who saw the post, email, or ad, what percentage of the people clicked the link? Having a high CTR means your message and what you offer are enticing.

Engagement indicates that people are listening.

For Conversion Goals:

Conversion Rate: This is the most critical metric. What percentage of people who visit your sales page or saw your offer took action (or purchase)?

Cost Per Acquisition (CPA): How much does it cost on average to get a new customer? Knowing this number is very important to managing your budget.

Return on Ad Spend (ROAS): What is the return on what you spend on ads? How many dollars do you accrue in revenue for every dollar you spend on ads? This shows if the paid ads are profitable.

This is where your efforts turn directly into results.

When to Check and When to Change Your Marketing

You know your goals and metrics. What’s next? The final piece is to establish a consistent rhythm for reviewing data and making decisions.

This is an active process, which involves a continuous loop of action, measurement, and adjustment.

Create a schedule for yourself.

A Simple Review Schedule:

  1. Weekly Check-in: Check your high-level metrics. Are your social media ad campaigns going as planned? Did you achieve a good open rate with your email campaign? This will enable you to make minor and tactical tweaks.
  2. Monthly Review: Now, go deeper. Analyse the trends over the past month. Identify what content performed the best. Through which channel was the most traffic and leads driven? This will show you what to focus more on and what to drop. 
  3. Quarterly Strategy Session: It’s time to step back and look at the bigger picture. How has your marketing performance been impacting your overall business goals? Are the strategies of the last three months still working? It is time to consider bigger pivots.

Knowing when to change your marketing strategy is just as important as knowing what to measure.

So, how do you know when to change your marketing strategy? Look out for the signs.

  • Performance has Peaked: Change when your growth has stalled for several weeks or months. The same actions are yielding diminishing returns.
  • Engagement is Dropping: You should consider changing when your open rates are declining, or your social posts are getting fewer interactions. Your audience might be getting tired of the message.
  • Your Costs are Too High: When your Cost Per Acquisition is climbing, or your Return on Ad Spend is sinking, consider changing strategy and approach. It’s no longer profitable to continue what you’re doing.

Once you start seeing these signs, know that it’s time for a change. It signals curiosity. You must form new hypotheses and run new tests.

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